It’s been more than a month since I was assigned to do Live Chat in Macquarie International’s Contact Centre. Basically, I’m this pop-up window which appears at the bottom right hand side of Macquarie University’s website, specifically on those pages for prospective international students. I’m a creature of habit, and the more frequent I do things, the more efficient I become. Thanks to my keyboard typing skills, copy-paste skills, and Google, what used to be a 50 live chat count for the day, I can…Continue Reading “My Sparkling Gems at Work”
